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Terms & Conditions

Last updated: October 2025

Welcome to QuantumBits IT. By using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. Definitions

  • “We”, “us”, “our” refers to QuantumBits IT, operating as a sole trader in the UK.

  • “You”, “customer”, “buyer” refers to the individual placing an order.

  • “Products” refers to software DVDs, product keys, licenses, and related services offered on this website.

2. Orders & Payments

  • All orders must be paid in full at the time of purchase.

  • Accepted payment methods are displayed at checkout.

  • Prices are shown in GBP and include all applicable taxes.

  • We reserve the right to refuse or cancel an order in the event of errors in pricing or availability.

3. Delivery

  • Digital licenses are delivered via email within the timeframe stated on the product page.

  • Physical DVDs are dispatched via Royal Mail with tracking, typically within 1–2 working days of purchase.

  • Delivery times are estimates and may vary.

4. Returns, Refunds & Cancellations

  • Digital products (such as license keys) are non-returnable once delivered, unless proven faulty.

  • Refunds are only issued if the product is defective or not as described.

  • Physical products may be returned within 14 days of receipt, provided they are unused and in their original packaging.

  • To request a refund or cancellation, please contact us via our Contact Page

  • 5. Warranty & Liability

  • We guarantee that all software provided is genuine and functioning at the time of delivery.

  • We are not responsible for issues caused by customer hardware, improper installation, or misuse.

  • Our liability is limited to the value of the product purchased.

  • We are not liable for indirect or consequential damages, including loss of data, business, or revenue.

  • 6. Intellectual Property

  • All product names, images, and software are the property of their respective owners.

  • Our website content, images, and text are owned by QuantumBits IT and may not be copied without permission.

  • 7. Privacy & Data Protection

  • We collect and process personal data only to fulfill your order and provide customer support.

  • For details on how we use your information, please see our Privacy Policy

  • 8. Changes to Terms

  • We may update these Terms & Conditions from time to time. Any updates will be posted here with a revised “Last Updated” date. Continued use of our website after changes indicates your acceptance of the new terms.

  • 9. Governing Law

  • These Terms & Conditions are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

  • 10. Contact Information

  • QuantumBits IT
    Sole Trader Business
    132 Hampton Road West
    Feltham
    TW13 6BB
    United Kingdom

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